Responsible for all technical aspects of deploying managed wired and wireless networks at customer locations. Provides day to day support to Project Management on customer kickoff calls, creates baseline configurations to be applied to new hardware, and works with field resources to deploy and turn up networking services. Performs post-installation Quality Assurance (QA) and heatmap reviews to ensure successful project completion.

Job Responsibilities:

• Work within the Single Digits Operations Project Team to complete projects efficiently and effectively
• Design, configure, implement, and document network equipment according to Single Digits Network standards to maximize our customer’s network and application throughput and performance
• Work with other engineers and other service team members to improve the network design, configuration, and implementation processes
• Manage and update the HSIA related installation documentation, providing the as-built necessary to effectively support the customers HSIA equipment, pre and post installation
• This documentation includes the network drawing prepared in industry standard applications, network equipment port maps and trouble ticket updates on the Business Access Portal (BAP)
• Lead onsite Single Digits field technicians and/or subcontractors, as required to ensure installations are completed on schedule and according to the Single Digits standards and SOW to ensure customer satisfaction
• Test and QA implemented networks to ensure optimal functionality
• Survey properties for the installation of a HSIA Wireless networks, including but not limited to signal strength testing, evaluating cabling requirements, labor requirements, equipment needs, physical site needs, etc.
• Stay current on new technologies and changes in the industry
• Willingness to travel on occasion if requested locally and to customer sites which may require overnight stays
• Work off-hours shift from normal business hours as needed to support implementations
• Be responsive to internal changes in standards, solutions and deployment processes
• Assist in the ongoing development of tools and processes to improve efficiency and accuracy in deployments
• Audit inbound design specifications, identifying technical risks and making recommendations to mitigate or resolve any issues
• Assist with execution of conference, breakfix, and NOC tasks and projects as requested

Requirements:  

• Communicate effectively (verbal, written) with internal & external customers
• CCNA
• Expert network administration and support skills. Fluent understanding of large network implementations, network protocols, and network topologies
• Experience in complex, structured cabling jobs that include interior/exterior installations, terminating and testing Cat5/Cat6 and Fiber Optic cabling
• Experience with configuring and installing Routers, Firewalls, Servers, Layer2/3 Ethernet Switches and Wireless Access Points in environments of varying complexity
• Excellent networking skills
• Excellent in troubleshooting complex problems in various network manufacturer equipment types
• Experience with computers and software programs such as email, Word, Excel, Visio, AutoCAD and other Industry recognized applications
• Great prioritization skills and the ability to multi-task, while working under tight time constraints
• Experience with WIFI Survey and Predictive Analysis Software and tools such as Air Magnet and or Ekahau Site Survey, Fluke WIFI Testers are a plus
• Basic IP Telephony and Network Monitoring Tools knowledge is a plus
• Employees must be able to lift and/or move up to 75 pounds
• Employees must be able to safely operate a motor vehicle and have a valid driver’s license

Education & Experience:

• Bachelor's Degree with major course work in computer science, networking, or related major or equivalent combination of formal education, certifications, and work experience.
• Minimum 4 years of related experience to include

          o Experience with configuring, deploying, or supporting wired and wireless networking products from Cisco/Meraki, Ruckus,             

             Aruba or similar;

         o Expert network administration and support skills. Fluent understanding of large network implementations, network                          

            protocols, and network topologies;

         o Familiarity with complex, structured cabling jobs that include interior/exterior installations, terminating, and testing 

             Cat5e/Cat6 and Fiber Optic cabling; and

         o Experience with configuring and installing routers, firewalls, servers, Layer2/3 ethernet switches, and wireless access points 

            in environments of varying complexity.

****This position is located in our Charlotte, NC office. This would be an in-office position at this time***

We are not currently sponsoring H1-B visas for this position.

*Single Digits does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.