JOB SUMMARY

Responsible for supporting CCAR Program, PPAP process, back-up to auditing positions and perform additional support functions as required (investigation reviews of products, etc.).

ESSENTIAL FUNCTIONS

• Drive PPAP processes at siffron's Twinsburg site assisting Engineering, Sales and Quality in approval process.
• Participate in internal and external meetings as needed for timely PPAP sample review and approval.
• Occasionally conduct on-site supplier PPAP reviews which includes travel when necessary.
• Perform CCAR (customer complaints) investigations assigned to Twinsburg quality to resolution and implement corrective actions.
• Coordinate mating parts and color chip activities needed for siffron supply base.
• Investigate quality issues and engage directly with suppliers for resolution.
• Support other quality needs as assigned by manager.

SECONDARY FUNCTIONS

• Back-up support coverage for receiving inspection at Twinsburg Distribution Center.
• Assist siffron Quality Team with needed training on quality processes.

 PERFORMANCE MEASURES

• Successful and timely completion of all assigned tasks and objectives.
• Effective problem solving through use of 8D/5 WHY/CAR tools and utilize critical thinking techniques.
• Effective communication, both inside and outside of the department.
• Attendance and punctuality record. 

EDUCATION AND EXPERIENCE

• 3+ years of quality assurance experience.
• High school diploma or equivalent.
• Bachelor's degree preferred.

SKILLS (Language, Mathematical, Reasoning, Other)

• Ability to use computer equipment and software applications (Microsoft office products, siffron quality system software).
• Strong experience to use calibrated measuring equipment including a VMM, caliper, weight scales, and all basic quality tools.
• Familiar with ANSI sampling plans and general quality theories outlined by ASQ.
• Excellent problem solving and critical thinking skills.
• Structured, systematic work skills and habits required.

CERTIFICATES, LICENSES, AND/OR REGISTRATIONS

• ASQ Certification Preferred or 1-2 years quality inspection experience